Important Things to Know for Your Visit
We are partners in your health care
In your journey to optimal health, each of us has a responsibility. You are in control of your health and it is your job to report your symptoms as thoroughly as possible. Only you can tell us your experience. Our job is to interpret the data provided and apply our medical experience and training to understand what is causing these symptoms. We are detectives and want to understand your body's signs of imbalance and how we can help you restore balance.
We want you to take charge of your health
The only way to sustainable and improved health is if you can become your own health care activist. We want you to achieve a level of wellness where you no longer need regular appointments with us. In order to get there, we will provide you with copies of your labs (just ask for a copy if you do not get one at the visit), teach you how to manage acute illness by yourself at home, and instruct you on the causes of your condition(s) so you can take proactive health measures.
It is important that you provide us with all available pertinent medical information for your case
Think of us just like you would your primary care doctor. In order to provide you with the best care, we will need to see all relevant blood and laboratory diagnostic testing that you have done. Please list us as physicians to receive copies of all of your lab work (both past and future). We may call you to talk about your labs even if everything appears to be “normal” as these values can be quite different from “optimal” values.
We are available via email
If you have follow-up questions regarding your treatment plan or are just confused about what we recommended, you can reach us by emailing the doctor you worked with. Our doctors regularly respond to our emails within 24 hours, so if you have not heard back within one day, feel free to check in that we received your message.
Patient/customer service is our priority
We are a service based business and we rely on you to be our most enthusiastic supporters. Therefore it is important to us that you are satisfied with your experience. We are open to any suggestions that will help us deliver a better service to you and others.
We appreciate you as our patient, and are honored that you chose Vitae Health Center as part of you healthcare team
The best compliment you can give us is the referral of your friends and family. We strive to provide excellence in naturopathic health care and will do everything in our power to continue to provide the best care.